To maximize the value of your investment, ArganoNorthPoint can work with you to optimize your solution beyond implementation. Our Managed Support offering allows our customers to tap into our deep network of Oracle Cloud experts for assistance. Whether your bandwidth is constrained with day-to-day support tasks, or you need more strategic solutions, our team becomes an extension of your team.
Dependable
- Available 24×7
- Cloud Certified consultants
- Solely focused on support projects
Value
- Expert resources, every time
- Address root cause, not just break/fix
Flexible
- A la carte contract structures – pay as you go
- Subscription based services which provide predictability
A sample of the types of support activities for which clients leverage our support services:
- Functional & Technical support and training
- Ad-Hoc questions
- User Experience and Social Networking enhancements
- Open Enrollment Preparation & Support
- Year-end Close
- Staff Augmentation for peak periods
- Road-mapping advisement
- Oracle SR management
- Acquisition and Divestiture guidance
- Year-end Payroll Preparation & Support
- New legal entities, business units, ledgers
- New functionality reviewed to your business requirements