To maximize the value of your investment, Northpoint can work with you to optimize your solution beyond implementation. Our Managed Support offering allows our customers to tap into our deep network of Oracle Cloud experts for assistance. Whether your bandwidth is constrained with day-to-day support tasks, or you need more strategic solutions, our team becomes an extension of your team.

The Northpoint Group Is Dependable

Dependable

  • Available 24×7
  • Cloud Certified consultants
  • Solely focused on support projects
The Northpoint Group Services Are Valuable

Value

  • Expert resources, every time
  • Address root cause, not just break/fix
The Northpoint Group Is Flexible

Flexible

  • A la carte contract structures – pay as you go
  • Subscription based services which provide predictability

A sample of the types of support activities for which clients leverage our support services:

  • Functional & Technical support and training
  • Ad-Hoc questions
  • User Experience and Social Networking enhancements
  • Open Enrollment Preparation & Support
  • Year-end Close
  • Staff Augmentation for peak periods
  • Road-mapping advisement
  • Oracle SR management
  • Acquisition and Divestiture guidance
  • Year-end Payroll Preparation & Support
  • New legal entities, business units, ledgers
  • New functionality reviewed to your business requirements